We asked, you shared, we've listened ...
Back in January, we published a short survey to find out whether people with allergies find eating out in the UK safer since the allergen law change December 2014. We would like to thank everyone who took part in the survey, your input was most appreciated. We had loads of replies and it helped to understand the challenges people with allergies continue to face when planning to eat out.
Well , we have the results and produced an infographic to share our findings with you.
Check it out below
3 things identified from the we can eat allergy survey
1. Restaurants need to make it simpler and easier for people with allergies to eating out
Respondents thoughts: When asked; How easy do you find it eating out since the allergen law change? The most popular answer was, nearly 39% of People find it "slightly easy" eating out and the second most popular answer was 31% saying "Not easy at all".
we can eat thoughts: Although the right steps have been made to communicate what allergens exist in meals, these figures indicate there is still a lot of work for restaurants to do to make potential customers feel at ease. I think restaurants should see these findings as an opportunity to engage with
2. Allergy law change is making a positive difference to some consumers
Respondents thoughts: When asked; Do you feel safer eating out, since the introduction of the new allergy law? The answers yes and no both drew identical responses. Nearly 42% of the respondents answered "yes" and "no." The remaining respondents answered "don't know"
we can eat thoughts: Introducing the new allergy law in December 2014, was one of the most significant changes to help make the lives of people with allergies a little bit safer. However the responsibility of ensuring allergy sufferers safety doesn't just sit with the government, it sit's with the restaurant owner, the chef, waiting staff and we all need to make sure that collectively we are doing the best possible job ever to make allergy sufferers feel safe
3. Clearer communication and more understanding from the industry
Respondents thoughts: When asked what could be done to improve things, 90% of respondents stated clear menus, mandatory training for chefs and waiting staff
we can eat thoughts: I completely agree with the respondents comments. I understand change is incremental, so if small changes are made to help improve the way restaurants communicate what allergens their meals contain and provide sufficient training for staff, not only will this grow consumer confidence but it will help grow confidence within their workforce too.
Check out our blogpost about how communication can be improved .
Thank you for reading.
If you have comments, please do share with me.
xxx
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